PRIVACY POLICY
Our online store provides access to a wide range of motor spares and parts. Please note that while we strive for accuracy, product images displayed in our store may differ from the actual product.
Important Information:
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Electrical Items:
All electrical items are sold without warranty, guarantee, returns, exchanges, or refunds. -
Non-OEM Products:
Unless explicitly stated, all products are Non-OEM.
Comments Policy
When visitors leave comments on our site, we collect:
- The data provided in the comments form.
- The visitor’s IP address and browser user agent string to assist with spam detection.
We may share an anonymized hash of your email address with the Gravatar service to determine if you use it. Gravatar’s privacy policy can be reviewed here. Once approved, your profile picture will be visible in the context of your comment.
Media Guidelines
If you upload images to our website, avoid uploading files that include embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.
Cookies Policy
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Comments:
If you leave a comment, you can opt to save your name, email, and website in cookies for convenience. These cookies last for one year. -
Login:
Temporary cookies are used to determine browser compatibility. Login cookies last two days, and screen options cookies last one year. If “Remember Me” is selected, your login persists for two weeks. -
Content Editing:
If you edit or publish content, a cookie will be saved to indicate the post ID of the edited article. This cookie expires after one day.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, or articles). Such content behaves as though you visited the external website, which may:
- Collect data about you.
- Use cookies or embed third-party tracking.
- Monitor your interactions with the embedded content, especially if you have an account and are logged in to the external website.
Data Sharing and Retention
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Password Resets:
If you request a password reset, your IP address will be included in the reset email. -
Comment Retention:
Comments and metadata are retained indefinitely to streamline approval of follow-ups. -
Registered Users:
Registered users can view, edit, or delete their personal information, except for their username. Website administrators can access and manage user data as required.
Your Rights Over Your Data
If you have an account or have left comments, you may:
- Request an exported file of your personal data.
- Request the deletion of your personal data, except for data we must retain for administrative, legal, or security purposes.
Data Transfers
Visitor comments may be processed through an automated spam detection service to maintain site security and integrity.
Pricing & Liability
Please note:
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Prices in our online store may differ from those at our physical location:
Shop No. 9, Corner Schoeman & Apsey Streets, Heidelberg.
This discrepancy is due to third-party influences. Kotwal’s Motor Spares Heidelberg is not responsible for any discrepancies or losses incurred. -
Always ensure you order the correct part or product. Kotwal’s Motor Spares Heidelberg is not liable for incorrect online purchases.
For privacy policies related to payment processing, please refer to PayFast or visit our official social media channels on WhatsApp, Instagram, Facebook.
